Your trust and security are our priority.
Florida Credit Union's Privacy Policy outlines our commitment to safeguarding your personal information. We detail how data is collected and used for service delivery, and the security measures in place to protect your financial privacy. Members can understand their rights regarding their personal data.
At Florida Credit Union, protecting your personal information is fundamental to our relationship with you. We understand that trust is earned, and safeguarding your financial and personal data is a core part of our mission as a member-owned institution. Our Privacy Policy is designed to clearly articulate our practices regarding information collection, usage, and protection, ensuring transparency and accountability.
We are dedicated to maintaining the confidentiality of your nonpublic personal information. This commitment extends to all aspects of our operations, from everyday transactions to the development of new services. We adhere strictly to federal and state regulations governing financial privacy, such as the Gramm-Leach-Bliley Act (GLBA), which mandates how financial institutions handle customer data. You can learn more about GLBA at FTC.gov.
Florida Credit Union collects various types of information to provide you with financial services, manage your accounts, and fulfill regulatory requirements. This data helps us understand your needs and deliver tailored solutions. We collect information directly from you when you apply for a loan, open an account, or use our online services.
We use this information primarily to process your transactions, maintain your accounts, respond to your inquiries, offer relevant products and services, and comply with legal obligations. We do not sell your personal information to third parties.
Florida Credit Union employs a multi-layered approach to protect your personal and financial information from unauthorized access, use, or disclosure. We maintain physical, electronic, and procedural safeguards that comply with federal standards. Our security measures include secure servers, encryption technologies, firewalls, and regular security audits. We also train our employees on the importance of confidentiality and proper handling of member data.
"Your financial security is our priority. We continuously invest in technology and training to ensure your data remains protected."
You have specific rights regarding your personal data. You can review and update your contact information by logging into your online banking portal or visiting a branch. If you have questions about the information we hold or wish to discuss our privacy practices, please contact us directly. We are committed to providing you with access to your information and correcting any inaccuracies. For additional information on consumer financial protection, you can visit the Consumer Financial Protection Bureau (CFPB) website.
| Data Type | Collection Method | Purpose of Use | Sharing Policy |
|---|---|---|---|
| Account Numbers | Account applications, transaction records | Process transactions, service accounts | With service providers for operations only |
| Social Security Number | Account applications, loan applications | Identity verification, credit checks, regulatory compliance | Limited to regulatory and essential service providers |
| Transaction History | Account activity, payment records | Account management, fraud prevention, service offerings | Only with essential service providers, as permitted by law |
| Contact Information | Account applications, website forms | Communication, service updates, marketing offers | Internal use, or with trusted partners for marketing you may opt-out of |
Florida Credit Union